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A Managers Guide to Keeping the Best and Brightest.Research shows that voluntary quits are approaching historic highs, while Gallup reports employee engagement has flat-lined over the past 15 years. Low employee engagement and high employee turnover is COSTLY. We have the solution: Stay Interviews.
Stay Interview Toolkit
Stay Interviews are one-on-one meetings between leaders and their newly-hired and continuing employees to improve engagement and retention. Stay Interviews succeed because:
- They provide information that is always current
- They build trust between each manager and employee
- They address the absolute most important issues for each individual employee
- They put managers in the solution seat (versus HR) because the primary reason employees leave is failure to trust their direct manager
Each course includes a video presentation by the best selling author of "The Power of Stay Interviews", Dick Finnegan, and also includes course page containing text and audio instruction of the key points and implementation instructions for the specific course results. The courses also contain downloaded job aids managers can use to prepare, organize and record the results of their interviews.
Click the + sign below to review the course result.
Introduction to the Stay Interview
Learn what is a Stay Interview and why you should perform them with the employees you want to keep.
Preparing to Conduct Stay Interviews
Discover how to effectively prepare for your Stay Interviews.
Essential Stay Interview Skill #1: Listening
Understand how to strengthen your ability to listen to your employees.
Essential Stay Interview Skill #2: Take Notes
Identify what note taking methods are best for you.
Essential Stay Interview Skill #3: Probing
Build your skills to use probing in your Stay Interviews.
Essential Stay Interview Skill #4: Taking Responsibility
Learn what you need to do to take responsibility for company decisions.
Managing the Stay Interview
Find out how to manage the stay interview with different types of employees.
Developing a Stay Plan
Be able to create a successful stay plan with your employees.
Closing and Moving Forward
Learn how to close your Stay Interview and go forward.
Avoiding Stay Interview Preparation Traps
Discover how to avoid the Stay Interview Preparation Traps
Avoiding Stay Interview Meeting Traps
Understand what you need to do to avoid the Stay Interview Meeting Traps
Avoiding Stay Interview Post Interview Traps
Know how to avoid the Stay Interview Post Interview Traps.
Stay Interviews are both more effective and more efficient because they actually lead to improved engagement and improved retention. Here are seven reasons why.
Managers conduct them and not HR…and we know now that leaders on all levels drive engagement and retention with their direct reports.
Managers then provide solutions that are individualized, one-on-one, rather than program solutions that are one-size-fits-all but don’t fix anything.
Managers learn to ask the right questions and then probe deeply for the absolutely most important issues for each employee…rather than have superficial “How’s it goin’?” hallway conversations.
Aggregated data leads to company-wide fixes for work/life balance and other white- hot issues…and is fresher and more reliable than any engagement survey results.
Never again will an employee’s exit cause you to say, “Had we only known this, we could have fixed it”.
Stay Interviews are targeted to both continuing and newly-hired employees…and data tells us that fixing engagement and retention issues early leads to longer engagement and retention overall.
Engagement and retention solutions happen from the bottom up rather than tops- down or from HR on the side…and most if not all of the engagement and retention action happens with each employee’s relationship with his supervisor, peers, and duties; this is where the engagement and retention action happens!