Preventing Workplace Violence in Healthcare Settings online training course

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$14.00

Course Delivery: On Demand

Duration: 25 Minutes

Language: English

— COURSE DESCRIPTION

Healthcare and social service workers experience more workplace assaults than any other industry. Healthcare workers face a five times greater risk of serious workplace violence injuries compared to workers in other industries. Violence against healthcare workers includes physical assaults, verbal threats, intimidation, and aggressive behavior from patients, family members, and visitors. The U.S. Bureau of Labor Statistics reports that healthcare workers account for nearly 75% of all workplace assaults and violent acts, with emergency departments, psychiatric units, geriatric care facilities, and waiting rooms representing the highest-risk environments.

This course addresses workplace violence in healthcare settings and provides evidence-based strategies to prevent and minimize threats while giving practical guidance on responding to violent incidents should they occur. Employees learn to define workplace violence and identify its four types, recognize risk factors and environmental conditions that increase violence potential, identify warning signs and behavioral escalation patterns, and apply prevention and de-escalation techniques to defuse potentially violent situations before they escalate to physical confrontation.

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— COURSE DETAILS

Course Objectives

Define workplace violence.
Recall the four types of workplace violence.
Recognize risk factors and warning signs of violence at work.
Explain techniques to prevent or de-escalate a violent person or situation.

Course Lessons

Introduction and Objectives
Workplace Violence Risk Factors
Risk Factors
Warning Signs
Prevention and De-escalation

Who Should Take This Course

Emergency Department Staff: ED nurses, physicians, and techs facing high-risk patient encounters
Behavioral Health Workers: Psychiatric nurses, mental health technicians, and counselors working with volatile patients
Emergency Medical Services: Paramedics and EMTs responding to scenes with potential violence
Long-Term Care Staff: Nursing home employees caring for residents with dementia and behavioral issues
Registration and Admissions: Front desk staff and patient representatives managing frustrated patients
Security Personnel: Hospital security officers responding to violent incidents

— CERTIFICATE & COMPLIANCE

Audit ready with course certificates

Upon successful completion, learners receive an official certificate of completion documenting their workplace violence prevention training for OSHA compliance records and facility safety programs.

The course includes assessments that verify understanding of workplace violence types, risk factors, warning signs, and prevention and de-escalation techniques. Certificates are generated immediately and can be downloaded or printed for employee files and compliance documentation.

Supports Compliance With:

OSHA General Duty Clause (Section 5(a)(1))
California SB 553 (workplace violence prevention requirements)
New York State workplace violence prevention legislation
Washington State RCW 49.19 (Violence Prevention in Health Care Settings)
Joint Commission workplace violence prevention standards
The Joint Commission Sentinel Event Alert #59
CMS Emergency Preparedness Rule

— CUSTOM & PREMADE BUNDLES

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Preventing Workplace Violence in Healthcare Settings FAQs

— WHAT MAKES EVOLVE'S COURSES WORK?

Course Features & Benefits

🎯

Crystal-clear learning objectives set expectations up front and guide learners through the course—so they stay focused, understand what matters most, and finish with confidence.

🎬

Engaging Videos and Professional Narration bring content to life with dynamic visuals and natural-sounding audio—making training more interactive, modern, and easier to absorb.

➡️

Guided, step-by-step navigation keeps learners on track and ensures every required section is completed—supporting consistency and better compliance outcomes.

🔖

Smart bookmarking automatically saves progress so learners can pick up exactly where they left off—no rewatching or hunting for their last page.

✅

Built-in practice that sticks with non-graded knowledge checks, scenarios, and exercises that reinforce key concepts and strengthen retention without pressure.

🔀

Randomized final assessments pulled from a question bank to keep testing fair, consistent, and resistant to answer-sharing—while still measuring the right learning outcomes.

🔗

Flexible LMS Integration Options SCORM-compliant courses work seamlessly with your existing LMS. Alternatively, use our enterprise-level Workplace LMS designed specifically for healthcare compliance training.

🔄

Unlimited retakes to mastery so learners can reattempt the assessment until they meet the passing score—supporting learning, confidence, and completion without unnecessary roadblocks.