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Online Training Courses
Professional & Business Development
Developing key business skills within your workforce can pay huge rewards and profits for your organization. These courses deliver effective results to your workforce online, anytime. You won't have to send your employees to offsite seminars when they can access their training courses from any computer with Internet access.
Better yet we offer multiple options for you to develop your training programs. You can license all of the courses for your employees for one low fee or create your own suites of training courses. You have the option of creating 5, 10 or 25 course suites. Any option you chose gives your employees unlimited access to their courses to develop and refine their professional and business skills for one low annual fee.
Business Development Fundamentals
- Basics of Effective Selling
- Building Strong Customer Relationships
- Closing the Sale
- Mastering Cold Calls
- Negotiating for the Sales Professional
- Qualifying Sales Prospects
- Successful Negotiation
- Telephone Sales Skills
Business Skills
- Basics of Budgeting
- Developing a Strategic Plan
- Financial Basics for Non-financial Managers
- Leading Effective Meetings
- Managing Projects
Communications
- Business Writing Basics
- Conflict Intervention
- Executive-to-employee Communication Strategies
- Intercultural Business Etiquette
- Understanding and Using Contracts
- Writing Effective E-mail
Customer Service
- Dealing with Difficult Customers
- Telephone Skills for Quality Customer Service
Employee Relations
- Appreciating Personality Differences
- Dealing With Violence In The Workplace
- Discharging Employees
- Managing Disagreement
- Managing Negative People
- Preventing Sexual Harassment for Employees
- Preventing Sexual Harassment for Leaders
- Valuing Diversity
Leadership
- Applying Leadership Basics
- Creating a Strong Leadership Team
- Creating an Effective Sales Team
- Leadership Skills for Women
Performance Management
- Applying Emotional Intelligence in the Workplace
- Coaching and Counseling
- Conducting Performance Reviews
- Delegating
- Disciplining and Redirecting Employees
- Interviewing Job Candidates
- Managing a Virtual Office
- Managing Change
- Mentoring
- Motivating Employees
- Organizing Your Workspace
- Presentation Skills
- Providing Effective Feedback
- Recognizing and Avoiding Burnout
- Recognizing and Managing Anger
- Recognizing Employee Performance
- Retaining Valuable Employees
- Setting Performance Goals and Expectations
- Succeeding as a Supervisor
- Succeeding as an Administrative Assistant
- Time Management
Personal Improvement
- Achieving Personal Goals
- Interviewing Skills for Job Candidates
- Managing Stress
- Moving from Trainer to Performance Consultant
Team Building
- Becoming an Effective Team Member
- Building a Successful Team
- Leading Effective Teams
- Solving Problems as a Team
